Effective Date: May 11, 2026 | Last Updated: May 11, 2026
Welcome to Surya Shakti Enterprises ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (suryashakti.solar) or interact with our WhatsApp services regarding the PM Surya Ghar Muft Bijli Yojana.
We collect personal information that you voluntarily provide when you express interest in our solar products or contact us via our WhatsApp business channel. This includes:
We use your personal information to generate customized solar installation plans, communicate eligibility for PM Surya Ghar government subsidies, send follow-up messages via WhatsApp, and continuously improve our automated chat responses and service quality.
We use the Meta WhatsApp Business API. By interacting with us on WhatsApp, you acknowledge that your messages are processed through Meta's secure infrastructure. We do not sell or rent your personal data to third parties for marketing purposes.
We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. WhatsApp chat histories may be retained for up to 12 months for service continuity, after which they are permanently deleted unless you have an active installation or service contract.
You can opt out of our WhatsApp communications at any time by replying with "STOP", "NOT INTERESTED", or "CANCEL" to our WhatsApp business number. You also have the right to request complete deletion of your personal data from our systems. To request data deletion, please visit our Data Deletion Request page.
Our website uses only essential session cookies for performance. We do not use advertising or tracking cookies from third parties.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
If you have questions about this Privacy Policy, please contact us: